We had a trip of a lifetime and Terry and Ruth and reaction were absolutely brilliant. It was a great match for what we wanted and they could not have been better for us and especially the kids, who all came back having had a wonderful time in the BVIs and the sailing was fantastic, food terrific. Reaction is a great boat and very well equipped.
Unfortunately we nearly missed our flight back thanks to the terrible Liat Air who I never want to go near again! As they say time to spare, fly Liat Air
Thanks for all the help
David and Elizabeth
The entire yacht was gleaming, welcoming, and set a great tone. The cabins and beds were slightly larger than expected. The bathrooms were well designed and had all needed equipment. Terry & Ruth did a phenomenal job keeping everything tidy and clean. Towels were changed out during the week and everything was comfortable.
There was more than enough space for all six of us to spread out and relax. The front netting was a fantastic place from which to enjoy the boat under sail. The yacht had a great mix of lounging space with each of us being able to sun or shade at will.
I was never once nervous with Terry at the helm. He was patient and explained all questions thoroughly. He was incredible when interacting with the kids!
It is very apparent Terry knows the area well. He created a good mix of secluded coves and those with more activity. The dives were well thought out, as well as the snorkeling experiences.
Ruth is a treasure! How anyone prepares five star meals in a galley that small is beyond me! She went above and beyond to make sure everyone enjoyed every meal. The desserts were also INCREDIBLE
Ruth and Terry both did a great job with the two teenagers on board. The absolute best endorsement I can share is that the sixteen year old (very social and at first not thrilled with being away from friends) didnt want to go home!!
Without a doubt we hope to do it again in the next few years but only with Terry & Ruth!
I just wanted to send you a note and offer to have it or any part of it included in any reviews that you provide from customers using ReAction. Of course, the same goes for any use that Terry and Ruth Ross want to do with these comments.
The basics were all there. Great weather. Great scenery. Great shipmates.. our family. It was all made fabulous by the crew of ReAction. There are many things to compliment the team of Terry and Ruth Ross, but lets start with they treated us like family. We love the water but we were pretty much novices when it came to being on a ship for 7 days. Terry made sure we saw the great snorkeling and even accompanied us on many trips. We didnt have a great deal of wind, but Terry worked hard to get me some sailing time and some coaching on my love of being on the water. Ruth and Terry worked with our family to help my wife Patty who has memory problems to feel a part of the ship and to participate as much as she wanted. They demonstrated some real love and caring for Patty that we will always be thankful for.
Now to the important stuff. The food and drink were tremendous. Great variety. Incredible tastes. Plenty of portions. Not to mention the mean fruity rum drinks that Ruth would make up every afternoon if you requested them. Terry and Ruth made sure we saw the perfect combination of quiet ports and fun spots. Lots of fun in the water with our family doing paddle boarding; kayaking; and speed tubing not to mention the family driving contest. Ruth and Terry even providing drinks and spring rolls in the ocean for our own floating bar.
We have had a few family vacations with our kids. Less so now that they have their own lives and families, but this trip we always be remembered as something special. We were a family again maybe for the last time. Terry and Ruth made it extra special for all of us.
Steve O...one very happy customer!
Charterer's name..................................: john garrels
Boat's name.......................................: ReAction
Charter start date................................: 12/19/14
Upon arrival the boat was clean...................: Yes
The boat was tastefully presented and decorated...: Yes
The boat was ready to board at the agreed time....: Yes
Upon arrival the boat was immaculate..............: Yes
The boat was not new, but in great shape..........: Yes
Comments-Overall condition........................: peak condition, belies it's age !
Was the boat kept clean during the charter?.......: Yes
Comments about boat cleanliness during the charter: immaculate !
Was all advertised equipment on board?............: Yes
Was the equipment in good condition?..............: Yes
Any toys particularly enjoyed.....................: snorkeling equip, sail boards
Comments-was the boat comfortable.................: very comfortable !
The captain was outgoing..........................: Yes
The captain was professional......................: Yes
The captain was friendly..........................: Yes
Comments-captain..................................: exceeded all expectations...tactful, diplomatic, accommodating !
Comments regarding any sailing instruction........: n/a
Did you feel free to choose each day's activities?: Yes
Comments regarding choosing each days activities..: very flexible !
Please describe the meals.........................: sumptuous, surpassing expectation, and accomodating individ. tastes
Were specifically requested drinks on board?........: Yes
Comments-regarding any requested drinks...........: in profusion
Did the meals reflect your requested preferences?.: Yes
Comments-provisioning requests....................: to a T !
The cook was outgoing.............................: Yes
The cook was professional.........................: Yes
The cook was friendly.............................: Yes
The cook was eager to please......................: Yes
Did you have any problems with your flights?......: Yes
Comments-were our descriptions accurate?...........: exceeded expectations, on all accounts... the reference to
the age of the boat superfluous....in top condition ! This is the 4th charter I have done, 3 in the BVI's, and both the
boat and the Rosses win on all fronts , hands down.
May we use you as a reference for this yacht?.....: Yes
A very special mention to Terry and Ruth Ross who run a fantastic Catamaran, the ReAction, that is not new but looks and feels as if it had been launched yesterday. Terry and Ruth make every moment seem special and we would not hesitate to chose them for a next charter. Thank you for making our dream voyage come true.
Donald M., Brazil. May 2014
Rarely do trips that have been so built up in my mind meet expectations, but this trip went way beyond exceeding those expectations.
Cathy G., Indiana April 2014
Everything was great and this vacation exceeded our expectations. You both are so easy going, organised, fun and accommodating. We would gladly and enthusiastically recommend a vacation on reAction.
Julia D., NY March 2014
Part of the fun was not knowing what to expect each day and then discovering each day was more beautiful than the last. You were both so welcoming and wonderful hosts. You were great with the boys and the week flew by. See you next year.
Joanne, Keith and M., Connecticut, Feb 2014.
Because of your permanent smiles, perfection in every detail and kindness you made this trip much more than a great holiday for our family but a memory that will last through time.
Beltran L., Chile, Jan 2014.
JUNE 28, 2013
On behalf of the entire Glaser family, I wanted to relay the incredibly awesome experience that we shared aboard the ReAction this past week with Terry and Ruth Ross.
While this is the 2nd time that we chartered the ReAction, this was our first time that we experienced the incredible generosity , professionalism and shear delight that we enjoyed with Terry and Ruth. Not only were the meals completely gourmet, but the attention to detail.... on the boat, scuba diving, snorkeling, tubing and just sailing around, was second to none.
From cheerfully meeting us on the dock to hosting a birthday party for my sister, Terry and Ruth exceeded our expectations in EVERY WAY.
We look forward to another charter trip in the years ahead and after discussions with our family , we will charter whatever boat Terry and Ruth are working on !
Sincerely Bob and Dawn G
March 25-April 1, 2013
"What a fantastic trip! Having chartered before, our expectations were high and you exceeded them. reAction is a great boat with a great layout and you guys were a wonderful crew." The L family
March 10-17, 2013
"We had such an amazing time this week; our kids are calling this "the most awesome vacation ever." Both of you are so lovely- the perfect hosts. The N family
March 2-9, 2013
Thank you for an amazing week. Sooooo relaxing, lazy and wonderful. The food was the best ever. Thank you for being the perfect hosts and looking after us so well. Lots of love. The P family
AFTER CHARTER REVIEW: ReAction
Charter start date: 2 March 2013
Upon arrival the boat was clean:Yes
The boat was tastefully presented and decorated: Yes
The boat was ready to board at the agreed time: Yes
The boat was not new, but in great shape: Yes
Was the boat kept clean during the charter?: Yes
Was all advertised equipment on board?: Yes
Was the equipment in good condition?: Yes
Any toys particularly enjoyed: Diving was well organised.
Comments-was the boat comfortable: Yes
The captain was professional: Yes
The captain was friendly: Yes
Comments-captain: He noted my early comment that I wanted to dive on the Chikuzen and a few days later said 'today is the best day to do it' based on the weather forecast.
Did you feel free to choose each day's activities?: Yes
Please describe the meals: Wonderful. Probably the best in the charters we've done.
Were specifically requested drinks on board?: Yes
Did the meals reflect your requested preferences?.: Yes
The cook was professional: Yes
The cook was friendly: Yes
The cook was eager to please: Yes
May we use you as a reference for this yacht?: Yes
Ruth and Terry,
Thank you for your thoughtfulness, care and professionalism. This has been a wonderful family vacation, perfect in every respect. Thanks to you, my high expectations were exceeded.
With warm regards, the T family, WA.
Terry & Ruth,
You two are the warmest, happiest, best caretakers we have had the joy of knowing. It was an awesome week. Thank you for your graciousness, constant good humour and love.
E.S and D.E, Mass.
W.R and Family, Colorado 2012
It is with great pleasure that I write this commendation for two very special people; the Captain Terry Ross and his First Mate, wife and our Chef, Ruth Ross.
Our boat was great, with large staterooms and baths, wifi, a wonderful outdoor dining table, all maintained in state of the art condition by Ruth and Terry
Ruth took to heart everything that we said [in our preference sheet] so that we not only ate the healthy meals that we prefer but the cooking, creativity and effort to 100% please us was extraordinary. Ruth, your cooking was just delicious, abundant, fun and a very important element to our terrific vacation with you. Not only were the meals that you prepared just great but you did it effortlessly with a constant, genuine real smile that reflected the kind and caring and highly capable person that you are
We were really honoured to get to know you as a superb professional, but more importantly as a special person, with an equally special husband, who we hope will take us up on our open offer, now, in 2 years or even 10 to visit us.
We have chartered many times and have always had a lovely experience. We understand the territory and the challenges of many on board in a rather limited space. Both of you, though, are at a level of sophistication about your business and about life, that is as good as it gets. We appreciated the spirit you brought to our vacation, Terrys very gentle firmness in insisting on certain matters of safety and the love that you have for each other which we could sense as you quietly sat together while Terry piloted our boat.
So from all of us to you, Ruth and Terry, with deepest gratitude for a very special 7 days together, and memories that we will carry with us always.
W, R and Family, Colorado.
A wonderful destination, a great boat and the indescribable warmth and hospitality of Terry and Ruth made this a dream vacation come true. Ruths cooking alone is reason enough to cruise with you, while Terry was marvelous with the boys and the sailing instructions. You will thoroughly enjoy this boat with your own charter. Big, roomy, fast - we had it up to 14.5 knots one afternoon in a good upwind 28 knot breeze. And by the way, be sure to diet before boarding. Ruth will keep you stuffed with her impressive cooking skills!
In addition to all of the physical attributes/comforts of the boat itself, the vacation would not have been complete without the expert instruction and services of Ruth and Terry. We relied upon their knowledge of the BVis to plan each day- where to sail next, what to do when we arrived, dining alternatives for the meals we ate on-shore, water activities (snorkeling, swimming, fishing, kayaking, etc) for our entire family and so much more. The boys thought wake-boarding in the Caribbean Sea was fantastic! Their ability to handle the boat was expert but more impressive was how they encouraged and worked with my 3 sons to help them develop a greater working knowledge of sailing. Frankly, I was a bit concerned on the front end about spending so much time on a boat with a couple we did not know. But within a moment of meeting Terry and Ruth I knew were in great hands- and indeed their warmth, service, humor, and genuine interest in my family made all of the difference to us. They are a class act and I cant imagine spending a week sailing with a more enjoyable crew/couple!
- The F. family, March 2012
Deepest thanks for the wonderful time, you treated us like Kings and Queens - we had a fabulous time. Dave, Lillian, Don & Sue
The trip was absolutely amazing. I loved every minute of it and you should have no worries about ever recommending the crew - top notch.
The Iversan Family